YOU ASKED, WE DID
This page has been introduced as part of our ongoing commitment to listening to feedback from our patients, their families and friends, and our staff.
We are actively gathering feedback and will regularly update this page to highlight the improvements and changes we have made as a result of your suggestions.
Your feedback helps us understand what we are doing well and where we can continue to improve our services.
If you have an idea or suggestion that could help us improve, we would be delighted to hear from you.
You Asked:
Patients told us they would like....
We Did…
We responded by...
Quality & Patient Safety
You Asked:
For continued high standards of quality and patient safety.
We Did:
Galway Plastic Surgery successfully achieved CHKS accreditation in 2026, reflecting our continued commitment to high standards of quality, patient safety and continuous improvement.
Patient Experience
You Asked:
For reassurance that patient feedback is heard and taken seriously.
We Did:
We regularly review patient feedback and use it to identify areas for improvement. Feedback is shared with the relevant teams and actions are implemented where appropriate to continually improve the patient experience.
Expanding Our Services
You Asked:
For more procedures and treatment options to be available at Galway Plastic Surgery.
We Did:
We listened. Galway Plastic Surgery is expanding our theatre services to include General Anaesthesia, allowing us to broaden the range of procedures available to our patients.